Window Cleaning
Frequently Asked Questions

Pricing depends on the number of windows, the type of property (single-story or multi-story, residential or commercial), accessibility, and whether you need interior, exterior, or both. Most residential jobs in Doral, Kendall, and the greater Miami area start around $150 to $250 for a single-story home. Commercial pricing varies based on building height, frequency, and access requirements.

We always send a transparent, written quote before any work begins, so there are no surprises.

Yes. Our minimum for a one-time service is $200, which covers getting our team to your property with the right equipment ready to work. For recurring monthly or biweekly accounts, we can offer significantly lower per-visit pricing because the regular schedule keeps us efficient.

If you only have a small job or one or two windows, ask about pairing it with a recurring service to bring the cost down.

A standard residential cleaning covers the inside and outside of every window, frame and sill wipe-down, screen cleaning and reinstallation, hard water and mineral deposit treatment where needed, and a final streak-free inspection on every pane.

If something specific isn't included by default (deep oxidation removal, post-construction debris, exterior glass restoration), we'll flag it on your quote so you know exactly what you're paying for.

No. Estimates are always free. For most residential homes you can get a quote in under 60 seconds through the form on our site. For commercial properties, larger homes, or anything with unusual access (high-rise, rope work, hard-water restoration), we'll either schedule a free walk-through or get you an accurate number based on photos and details you send over.

Yes. We require a $50 deposit for residential jobs to reserve your slot on our schedule. The deposit goes toward your final invoice, so you're not paying extra, you're just locking in the appointment. The remaining balance is due once the work is complete and you've confirmed you're happy with the result.

For larger commercial projects or recurring contracts, billing terms are agreed upon up front.

To help us deliver the best results, please take a few minutes before we arrive to clear photos, decor, electronics, plants, and breakables from your interior windowsills and the space around your windows. Our team is careful and pays close attention to your belongings, but the more open the work area is, the faster and safer the job goes.

Anything left in the work area stays the homeowner's responsibility, so clearing it ahead of time protects what matters most to you. We'll take care of the rest: ladder setup, drop cloths, and protective shoe covers indoors.

Most jobs are scheduled within 48 hours, and we often have same-day or next-day availability for smaller residential jobs. For larger commercial projects, recurring contracts, or hurricane-season cleanups, we recommend booking a week or two ahead so we can match your preferred date.

For exterior-only service, no. As long as we have access to the property and any locked gates, we'll handle it and message you when we're done. For interior cleaning, someone needs to be home to let us in and lock up afterward. Either way, we send a reminder the day before the appointment so nothing catches you off guard.

Light rain isn't usually a problem. Rain is just water. It's the dirt already on the glass that creates spots, and our solutions actually work fine in a drizzle. For heavy rain, lightning, or storm conditions, we'll reach out to reschedule at a time that works for you.

Miami weather changes fast and we keep flexibility in our schedule for exactly that reason.

Three easy ways: fill out the quick form on the Get a Quote page (under 60 seconds), call or text us at (305) 452-4791, or message us on WhatsApp. Once you confirm your quote, we'll book a date that works for you and send a reminder before the appointment.

Absolutely. Life happens. Reach out as soon as you can and we'll move your appointment to whatever works better. There's no cancellation fee for residential customers, we just appreciate the heads-up so we can offer the slot to someone else.

Both, depending on the job. For ground-level and most interior work, we use traditional hand squeegees and microfiber cloths. There's no replacement for the streak-free finish you get from skilled hand-work on accessible glass.

For taller exteriors and hard-to-reach panes, we use a water-fed pole system with purified water that leaves zero spots and zero residue. Choosing the right tool for each section is part of how we deliver consistent results.

For most homes and low-rise buildings, our water-fed pole system reaches up to 5 stories from the ground safely, with no ladders against your gutters or siding. For taller commercial buildings, we use rope access (bosun chair) or work with the building's existing rigging when required.

We avoid ladders whenever possible because pole work is safer for our team and your property.

Yes, and they're part of every standard residential cleaning. Screens are removed, washed, dried, and reinstalled. Tracks and sills are wiped down to remove dust, debris, and salt buildup. Tracks especially get neglected over time and make a huge visual difference once they're clean.

Yes. Our methods are safe for tinted glass, Low-E coatings, double-pane insulated units, and most modern residential and commercial glazing. We avoid abrasive chemicals and aggressive scrubbing on coated surfaces.

If you have something unusual (specialty laminated glass, bird-strike film, leaded glass), let us know in advance so we can confirm the right approach.

Yes. Sprinkler spray, mineral deposits from rain, and salt buildup are common in Miami and they don't come off with regular cleaning. We have specialized restoration products and techniques for mineral stains and oxidation.

The earlier these are addressed, the better. Left long enough, hard water can permanently etch the glass and at that point even restoration has limits. If you're not sure how bad yours are, send us a photo and we'll tell you straight.

Not at this time. Our focus is window cleaning, screen and track cleaning, hard-water restoration, and solar panel cleaning. Pressure washing isn't a service we offer right now.

Yes. Shiny Windows is fully licensed in the state of Florida and carries $2,000,000 in general liability coverage. We can provide a Certificate of Insurance (COI) on request. Many property managers and HOAs require one before authorizing work, and we're happy to send it directly to your office or property management company.

Right now, Shiny Windows is owner-operated, which means the only person on your property is the owner of the company. As we grow and bring on additional crew members, every team member will go through a background check before being sent to a customer's home or commercial property.

Trust is something we take seriously. These are people working in and around your home and business, and you should know exactly who they are.

No. We avoid ladders whenever possible, which is one of the main reasons we invested in a water-fed pole system that reaches up to 5 stories from the ground. When ladders are necessary, we use stabilizers and standoffs that distribute weight and keep the ladder off your gutters and siding. We treat your home like our own.

For commercial work, we follow OSHA-aligned protocols for fall protection, ladder use, and rope access. On bosun chair jobs, all rigging is inspected before each use and we coordinate with property management on access, pedestrian safety, and barricading the work area below.

For ground-level commercial like storefronts, we work efficiently to stay out of the way of customers and tenants.

If you notice any streaks, spots, or missed areas within 48 hours of your service, call or text us and we'll come back to fix it at no charge. No questions, no hassle. That's what standing behind your work looks like.

We use biodegradable, non-toxic cleaning solutions on every job. Our exterior products are also safe for landscaping, so you don't need to worry about runoff hurting your plants, grass, or pets.

Our water-fed pole system uses purified water (DI/RO filtered) that requires no detergent at all on most jobs. Just the water itself does the cleaning.

Yes, on all three. Our solutions are biodegradable and non-toxic, safe for children and pets, and won't damage gardens or grass when they hit the ground outside.

If you have something specific you want us to be careful around (sensitive plants, a koi pond, an outdoor cat that hangs near the windows), just let us know and we'll plan around it.

For most Miami homes, we recommend exterior cleaning every 2 to 3 months. The reason is local: salt air, afternoon storms, sprinkler overspray, and the constant humidity create a more aggressive buildup here than in most other cities.

If you live closer to the coast (Miami Beach, Brickell, Key Biscayne), you'll see spots come back faster. Interior cleaning can usually be done quarterly or twice a year depending on lifestyle. Commercial storefronts and offices often go on monthly or biweekly recurring schedules.

You can absolutely clean your own windows, especially the easy interior ones. Where professionals make a real difference is on the things you can't see at first: catching faulty seals before they fail, removing hard-water buildup before it etches the glass permanently, and reaching exteriors safely without a ladder.

A pro also has the right tools to finish every pane streak-free in a fraction of the time. Most homeowners use both: DIY for in-between touch-ups and a pro every couple of months for the deep work.

Yes, and you can usually see the difference at a glance. Most maid services use Windex and a paper towel, which doesn't actually remove dirt. It pushes it around the pane and creates static that attracts more dust within days.

They also tend to skip frames, tracks, screens, and the outside of the glass entirely. A professional window cleaner uses different tools, different solutions, and a different process designed specifically for glass. The finish is sharper, lasts longer, and handles things a maid service simply isn't equipped for, like hard-water spots, oxidation, and tall or hard-to-reach panes.

Yes. We handle everything from single-story homes in Doral and Kendall to multi-story estates in Coral Gables and Pinecrest, plus condos and apartments in Brickell, Downtown, Miami Beach, and beyond. Our water-fed pole system covers up to 5 stories from the ground, and for taller buildings we use rope access. All work is fully insured.

Yes to all. French panes (the small individual panes inside a larger window frame) take a bit longer because each one gets squeegeed individually, but they're included in standard cleaning. Glass doors, large interior mirrors, shower doors, and skylights can all be added to the job, just mention them when you book so we account for the time and bring the right gear.

For most cases, yes. Clean, streak-free, and visibly clearer than before. The honest exception is glass that's been damaged: deep scratches, permanent etching from years of mineral buildup, or fogging between double-pane sealed units. Those require glass repair or replacement, not cleaning.

If we see something that can't be solved by a cleaning, we'll tell you straight rather than charge you for a result we can't deliver.

It depends heavily on your location and environment. Generally, you can expect exterior glass to look great for 2 to 3 months before dirt is visible again. Near the coast, on waterfront properties, or near sprinklers, that can shorten to 4 to 6 weeks. Interior cleaning lasts much longer, usually 6 months or more before another round is needed.

We've been cleaning commercial properties across Miami-Dade for years, including hotels, residential condo buildings, office buildings, restaurants, and retail storefronts. Commercial work has different demands than residential: tighter scheduling, COI requirements, after-hours coordination, OSHA-aligned safety protocols, and we run the company with that built in.

Yes. We carry $2,000,000 in general liability coverage and can provide a Certificate of Insurance to your property manager, HOA board, or building management on request. Just send us the requirements (additional insureds, certificate holder details) and we'll have it issued.

Most of our recurring commercial customers prefer a simple verbal agreement or handshake schedule, with the freedom to adjust or cancel anytime. We don't believe in locking customers into long-term contracts to keep their business. If the work is good, they keep us.

That said, if your property manager or HOA requires a written service agreement on file, we'll sign one with the scope, frequency, and pricing clearly laid out.

Yes, on request and depending on schedule. For storefronts, restaurants, and offices that don't want disruption during business hours, we can plan early morning, evening, or weekend service. Let us know your operating hours and we'll work around them.

Yes. Storm cleanup, post-construction window cleaning, and bird-droppings emergencies are all jobs we take on short notice. There's typically an upcharge for true rush work because it pulls us off a scheduled job, but we'll be upfront about the cost before we commit.

We don't currently handle graffiti removal.

Yes. We work with HOA boards, property managers, condo associations, and commercial property owners across Miami-Dade and Broward. We understand the documentation and process: COIs, scopes of work, recurring billing, walk-through inspections, and clear communication with multiple stakeholders.

Our standard one-time minimum is $200, the same as residential. For recurring monthly or biweekly commercial accounts, we can offer significantly lower per-visit pricing because the schedule lets us route efficiently. There's no upper limit. We handle anything from a single storefront to multi-story buildings.

We use Jobber, a professional service-business CRM, to manage scheduling and billing. After each visit, the invoice is sent automatically. Once payment is made, you get an automated receipt. For recurring accounts, we can set up monthly billing summaries or per-visit invoicing, whichever your accounting team prefers.

Powered by Jobber

For storm cleanup, post-construction, or bird-droppings emergencies, we aim for next-day response when possible, often same-day during the work week. Reach out by phone, text, or WhatsApp at (305) 452-4791 and we'll let you know our soonest availability.

For recurring commercial work, we run a standardized checklist on every visit. The same panes, the same details, the same finish standard every time. We also stay in regular communication with the property contact so anything that needs attention (a stubborn area, a damaged pane, an access change) gets flagged immediately.

Our 48-hour return-and-fix guarantee covers commercial work the same way it covers residential.

Eight-plus years serving Miami-Dade and Broward County. Shiny Windows was founded in Doral with a single goal: deliver the kind of professional, reliable, streak-free window cleaning that South Florida homes and businesses deserve. We've grown from a single crew to a trusted name across the region, and we still answer our own phones.

All of Miami-Dade and Broward County. That includes Doral, Kendall, Coral Gables, Brickell, Downtown Miami, Wynwood, Miami Beach, Key Biscayne, Miami Lakes, North Miami, Aventura, Pinecrest, Homestead, Hialeah, Pembroke Pines, Miramar, Hollywood, and Fort Lauderdale. If you're not sure whether you're in our area, give us a call. We travel for the right job.

Four ways: call us at (305) 452-4791, text the same number, message us on WhatsApp, or email shinywindows18@gmail.com. We respond fast, usually within an hour during business hours.